New Partnerships Expand Disaster Relief in the County
Introduction to 211 LA County’s New Initiative
211 LA County is creating a group of nonprofits and companies that will band together with 211 in response to disasters, to provide relief and support for victims, inspired by 211’s work in the wake of the 2025 Los Angeles wildfires, the group announced Tuesday, Jan. 20.
Response to the 2025 Los Angeles Wildfires
211 LA took immediate action after the Eaton and Palisades fires began in January 2025, among their responses being creating a partnership with Airbnb.org that had displaced fire victims and pets housed in a matter of hours. By the end of January 2025, 211 had received over 50,000 wildfire-related calls. Expanding on that work, the nonprofit is putting together a new program in support of disaster survivors, the Crisis Care Plan Alliance.
The Crisis Care Plan Alliance
The Crisis Care Plan Alliance is intended to allow 211 to have corporate and nonprofit relationships ready to go when disaster strikes, augmenting the resources 211 can provide to disaster victims in Los Angeles County.
Purpose of the Alliance
“These are the kind of integrations and relations that are going to help 211 grow and to respond,” Maribel Marin, the executive director of 211 LA County, said.
Benefits of the Alliance
The partnerships will be an “infrastructure” to strengthen recovery efforts, which include housing support, food resources, mental health support, transportation assistance and help with FEMA applications.
Announcement Event
People from various sectors of LA County spoke during the announcement event about fire recovery and the impact of 211’s work, including county assessor Jeff Prang, representatives from local government offices and Christine Chang, head of global operations at Airbnb.org.
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Los Angeles County Assessor Jeff Prang speaks Tuesday about the impact of the Jan. 2025 wildfires at a 211 LA event. 211 LA announced the Crisis Care Plan Alliance, an infrastructure to put in place for readily available support for future disasters. (Photo by Sierra van der Brug/SCNG)
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Success Stories
211 LA also highlighted the stories of fire survivors the nonprofit was able to help, such as the Quiroz family, a family of eight who were displaced from Altadena after their home burned in the Eaton fire.
The Quiroz Family’s Story
In a video shown at the event, Furmencio Quiroz recalled leaving with his family, his children fearful because the power had gone out, thinking they would be gone for a short time, but eventually returning to their home reduced to ashes. The family is living in a donated RV as they rebuild their home and cited 211’s assistance as imperative in their journey.
Conclusion
The Crisis Care Plan Alliance is a significant step forward in disaster relief efforts in Los Angeles County. By creating a network of nonprofits and companies that can provide support and resources to disaster victims, 211 LA County is helping to ensure that those affected by disasters receive the help they need to recover and rebuild.
FAQs
What is the Crisis Care Plan Alliance?
The Crisis Care Plan Alliance is a program created by 211 LA County to provide support and resources to disaster victims in Los Angeles County.
What services will the Alliance provide?
The Alliance will provide housing support, food resources, mental health support, transportation assistance, and help with FEMA applications.
How will the Alliance work?
The Alliance will bring together nonprofits and companies to provide resources and support to disaster victims, allowing 211 LA County to respond more effectively to disasters.
Who is involved in the Alliance?
The Alliance includes 211 LA County, nonprofits, and companies, as well as local government offices and organizations such as Airbnb.org.
