Introduction to Return Fees
The holidays are the season of gift giving, and with that often comes making a few returns.
You might want to think twice this year as more stores are charging fees for returns this year, according to the National Retail Federation.
NRF estimates that 72% of stores are charging returns fees, compared to 66% last year.
Stores Charging Return Fees
Here’s a look at some stores that are charging return fees:
- Zara: $4.95
- J.Crew $7.50
- JCPenney: $8
- H&M: $3.99
- Macy’s: $9.99
- T.J. Maxx/Marshalls: $11.99
- Best Buy: 15% of item purchase price or $45 restocking fee for specific items
Most stores only charge fees for shipped returns, though some — like Best Buy — charge fees for items regardless of if they were brought into the store or mailed back.
Return fees aren’t new — many popular retailers have had policies in place for years.
Exceptions and Loyalty Programs
"Through our Macy’s Star Rewards program, members enjoy free shipped returns as part of their loyalty benefits," the spokesperson added. "Customers can still return items to any Macy’s store free of charge."
Before heading to the store, check the retailer’s website for details on their return policy to avoid being surprised by any fees.
Conclusion
With more stores charging return fees, it’s essential to be aware of the policies before making a purchase. Checking the retailer’s website and understanding their return policy can help avoid unexpected fees. By being informed, consumers can make better purchasing decisions and avoid the hassle of return fees.
FAQs
Q: Are all stores charging return fees?
A: No, not all stores are charging return fees. However, according to the National Retail Federation, 72% of stores are charging returns fees.
Q: Can I avoid return fees by returning items in-store?
A: Most stores only charge fees for shipped returns, but some stores like Best Buy charge fees regardless of the return method.
Q: Are there any exceptions to return fees?
A: Yes, some retailers offer free returns for loyalty program members or for items returned in-store.
Q: How can I find out about a store’s return policy?
A: Check the retailer’s website for details on their return policy to avoid being surprised by any fees.
