Thursday, October 2, 2025

Olive Garden Partners with Uber Direct for Delivery

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Olive Garden Partners with Uber to Offer Delivery for the First Time

Olive Garden has announced that it is teaming up with Uber to offer delivery for the first time. This move marks a reversal for the Orlando, Florida-based company, which has long delivered large catering orders itself but has resisted third-party delivery for individual orders in the past.

Initial Pilot and National Expansion

The delivery option, powered by Uber Direct, a premium delivery service, will be available starting later this year. If the initial pilot is successful, the delivery option will expand nationwide by May 2025, according to Darden Restaurants, the parent company of Olive Garden, LongHorn Steakhouse, and other chains.

A Change of Heart

Darden’s previous resistance to third-party delivery was due to concerns about sharing data with third parties and ensuring a seamless experience for guests. However, the company’s current president and CEO, Rick Cardenas, emphasized the importance of finding a way to offer delivery without disrupting staff or restaurant patrons.

How it Will Work

Delivery orders will be treated like take-out orders are now and brought out to drivers waiting curbside. Olive Garden has technology in place to help employees manage order volumes and ensure a smooth delivery experience.

Guest Data and Insights

Darden has assured that it will retain “guest data and insights” as part of the partnership with Uber, alleviating concerns about data sharing.

Reaction from Investors

Darden’s shares jumped 7% in morning trading Thursday, indicating a positive response to the news.

Industry Perspective

Olive Garden is not the only chain to give in to third-party delivery. Domino’s Pizza, for example, also resisted working with third parties until last year, when it signed a deal with Uber Eats.

Conclusion

Olive Garden’s partnership with Uber marks a significant shift in the company’s strategy, acknowledging the growing demand for delivery options from its customers. The success of the initial pilot will determine the national expansion of the delivery service, which is expected to be completed by May 2025.

FAQs

Q: Why is Olive Garden offering delivery for the first time?
A: Olive Garden is offering delivery for the first time in response to growing customer demand for convenience and flexibility.

Q: What is Uber Direct?
A: Uber Direct is a premium delivery service that allows customers to place orders directly with restaurants, bypassing the broader Uber Eats platform.

Q: Will Olive Garden retain guest data and insights?
A: Yes, Olive Garden has assured that it will retain “guest data and insights” as part of the partnership with Uber.

Q: When will delivery be available nationwide?
A: If the initial pilot is successful, delivery will expand nationwide by May 2025.

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