Wednesday, October 1, 2025

New Yorkers are fed up and broke – but still compassionate

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New Yorkers are fed up and broke — but still compassionate, new poll shows

Financial Strains Take a Toll on Big Apple Residents

Almost half of Big Apple residents say they’ve considered leaving New York City due to mounting financial pressure, with a staggering 61% saying it’s increasingly difficult to pay for basic needs, according to a new poll.

The People’s Pulse Poll found New Yorkers are feeling bleak and helpless about the city’s future. So why do they stay?

"The number one response was actually affordability. People said they couldn’t afford to move," said Grace Rauh of the 5Boro Institute, which spearheaded the joint survey conducted by several local foundations. "And the kicker is that they’re really not all that confident in the city government’s ability to address major challenges."

Mental Health Crisis and Safety Concerns

An overwhelming majority — 84% of residents surveyed — said NYC is in a mental health crisis. But despite resulting safety concerns and fear of riding the subways, more than half of New Yorkers chose empathy over anger and frustration when asked to select which of two written descriptions more closely describes how they feel.

Empathy Trumps Anger and Frustration

Among those polled, 58% said they "mostly feel empathy for people who are struggling with these issues, even when they make me uncomfortable in public and I wish it wasn’t happening. It makes me sad that people who clearly need the help aren’t getting it."

Twenty-three percent said they "mostly feel anger and frustration at people who are struggling with these issues and acting out in public while making life harder for other New Yorkers." Another 17% chose to write in a different response.

Community Support and Services

"It’s really heart-warming to see that that’s what came to the surface," said Jocelynne Rainey, CEO of Brooklyn.org. "There is a safety concern, but the majority of people want people to get the services that they need. They are not looking for people to be policed or arrested. They really feel this empathy."

What New Yorkers Want to See Change

When asked what actions the city should take to improve mental health access, increased funding for community clinics was the top response, followed by free or low-cost therapy for youth and struggling families, supportive housing, mental health services for non-English speakers, and on-site supports in schools.

Poll Results by Demographics

The survey found the highest support for mental health and housing support programs from Black and Hispanic respondents and those who live in Manhattan.

Public Opinion on City Services

The poll did not seek public opinion on the candidates for mayor. The results are becoming public four months before the primaries, as candidates for mayor struggle to get traction and the incumbent mayor is engulfed in controversy over a Trump administration decision to set aside his criminal charges while suing Gov. Kathy Hochul over immigration policy.

Public Opinion on Migrant Support

The poll did ask for opinions on how the city should allocate public resources when it comes to the recent increase in migrants. The top answer was "focus resources on long-term residents before addressing the needs of new arrivals."

Voting and Media Habits

While more than seven in 10 surveyed said voting is important to the city’s future, only half said they believe their vote makes a difference.

Where New Yorkers Get Their News

When asked where they get their news about local issues and elections, 39% said online, followed by 36% who said broadcast news and 29% who said social media platforms. Bias in reporting was the top concern about media coverage of local politics, with a lack of depth and detail being the second biggest concern.

Methodology

The poll sample included 3,000 adults and was conducted in multiple languages by Slingshot Strategies between January 21-30 with a margin of error of +/- 2.5%.

Conclusion

The poll highlights the deep-seated concerns and frustrations of New Yorkers, who are feeling the strain of financial pressures and struggling to access essential services. Despite these challenges, the survey reveals a sense of empathy and compassion among residents, who recognize the need for support services and community resources. As the city moves forward, it is crucial to prioritize these concerns and work towards creating a more just and equitable society.

FAQs

Q: What was the methodology used for the poll?
A: The poll sample included 3,000 adults and was conducted in multiple languages by Slingshot Strategies between January 21-30 with a margin of error of +/- 2.5%.

Q: What was the top response to the question on how the city should allocate public resources when it comes to the recent increase in migrants?
A: The top answer was "focus resources on long-term residents before addressing the needs of new arrivals."

Q: What was the highest support for mental health and housing support programs from?
A: The survey found the highest support for mental health and housing support programs from Black and Hispanic respondents and those who live in Manhattan.

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