Connecticut Police Departments Experience 911 Call Issues
Police departments across the state of Connecticut are experiencing issues with 911 calls on Tuesday afternoon, prompting a state emergency alert. The issue has been reported in various parts of the state, with multiple police departments affected.
* Ansonia: The 911 emergency system is down, and residents are advised to call the main line at 203-735-1885 for emergency assistance.
* Avon: Routine phone lines are currently down, and residents should use the following number for any routine police matters: 860-250-0350. The 911 system is not affected.
* Berlin: The routine phone line is down, and residents should use the following number for any routine police matters: 860-250-0350. The 911 system is not affected.
* Bloomfield: The routine call line is down, and the department is working to resolve the issue as soon as possible.
* Branford: The 911 system is disabled, and residents should call 860-782-0523 for emergency assistance.
* Bridgeport: No information available.
* Bridgewater: The website reports that 911 is disabled, and residents should call 860-782-0523 for emergency assistance.
* Brookfield: The department is not impacted.
* Burlington: No information available.
* Cheshire: No information available.
* Clinton: Clinton police have been advised of a cellular outage affecting 911 and routine calls to its dispatch center and other dispatch centers throughout the state. Landlines are still working. AT&T and the state’s 911 provider are working to resolve the issue.
* East Hartford: The routine non-emergency line for police and fire departments is out of service due to a carrier issue. For non-emergencies, call (860) 291-7101. For emergencies, call 911.
* Hartford: 911 and the main police number are working intermittently, and it appears to be a statewide problem.
* New Haven: In light of the current statewide outage of the 911 emergency call line, New Haven Mayor Justin Elicker sent a message to residents urging them to call the Yale emergency call line at 203-432-4400 for life-threatening emergencies. The call will be received, routed, and responded to accordingly.
* Simsbury: The routine phone lines are experiencing technical difficulties, but the 911 system is operating normally.
* Wallingford: Many communities have experienced a failure of phone lines and Emergency 911 lines, including the Wallingford Communications Center. Residents can contact the Wallingford Emergency Communications Center at 203-599-5182, 203-443-3425, or 203-577-7302 for emergency assistance. Routine matters should be held until normal service is resumed.
* West Hartford: The department is receiving information that Verizon Wireless and landline are not working for 911, while T-Mobile and AT&T appear to be working for 911. All routine lines are down.
* Westport: The department is experiencing intermittent telephone outages, including 911. The outages appear to be associated with landlines, while cellular 911 is not affected. If experiencing an emergency, residents should call or text 911 from a cellular telephone.
The 911 call system is an essential service that provides emergency assistance to the public. These outages are being worked on to be resolved as soon as possible. Residents are urged to be cautious and follow the instructions provided by their local police departments.
Q: What is the cause of the 911 call system outage?
A: The cause of the outage is not yet specified, but it appears to be a statewide issue affecting multiple police departments.
Q: What should I do if I need emergency assistance?
A: If you need emergency assistance, you can call the police department’s main line or the Yale emergency call line, 203-432-4400, for life-threatening emergencies.
Q: Are only emergency calls affected?
A: No, routine calls are also affected, and residents are advised to wait until normal service is resumed before calling for non-emergency assistance.
Q: How long will the outage last?
A: The length of the outage is unknown, but authorities are working to resolve the issue as soon as possible.
