Thursday, October 2, 2025

Homophobic slurs at NYC homeless shelter

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Troubling Allegations surface at Men’s Homeless Shelter in New York City

Residents Speak Out about Poor Conditions and Misconduct

Troubling claims of mistreatment at the hands of staff at a men’s homeless shelter in New York City have emerged as the mayor launched a new outreach program. The allegations were documented in videos recorded by one of the shelter’s residents, Rachid Belachagar, who claims that staff ignored his requests for help and even assaulted him.

Verbal and Physical Abuse

Belachagar, a resident of the Clark Thomas Men’s Shelter on Wards Island, recorded several videos that appear to show staff behavior that is widely considered unacceptable. In one video, a staff member is seen giving him the middle finger, while in another, a nurse is heard uttering a homophobic slur at him.

"These people are not here to help us at all," Belachagar alleged. "They’re just here to make our lives worse."

Condition of the Shelter

Resident Carl James described the conditions at the shelter, saying, "The place is horrible. The place has not been painted, the floor is nasty." He expressed frustration that his complaints had fallen on deaf ears.

Mayor’s Response

On Thursday, Mayor Eric Adams launched a new outreach program to pair outreach workers and clinicians with transit police responding to homeless New Yorkers. While he touted the success of the city’s homeless outreach program, which had connected 7,800 New Yorkers with shelter since 2022, residents on Wards Island expressed concerns about the conditions at the shelter and the lack of action taken to address their complaints.

Investigation and Response

A spokesperson for the New York City Department of Homeless Services ( DHS) released a statement, saying, "We do not tolerate any form of hatred or discrimination at any DHS shelter, and ensuring the health and safety of clients and staff is our top priority." The department is investigating the allegations, but cannot comment on unverified information at this time.

Conclusion

The allegations of mistreatment at the Clark Thomas Men’s Shelter highlight the need for the city to take a closer look at the conditions and services provided at its homeless shelters. While the mayor’s new outreach program is a step in the right direction, more needs to be done to ensure that residents of these shelters are treated with dignity and respect.

FAQs

Q: What is the nature of the allegations made against the staff at the Clark Thomas Men’s Shelter?

A: The allegations include verbal and physical abuse, including the use of a homophobic slur and giving the middle finger to a resident.

Q: How many residents have been connected to shelter through the city’s homeless outreach program?

A: According to Mayor Eric Adams, 7,800 New Yorkers have been connected to shelter since 2022.

Q: What is the response of the New York City Department of Homeless Services (DHS) to the allegations?

A: A spokesperson for DHS said the department is investigating the allegations and cannot comment on unverified information at this time, but emphasized that it does not tolerate any form of hatred or discrimination at any DHS shelter.

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