Changes Coming to Miami-Dade DMV Offices to Alleviate Lengthy Wait Times: Tax Collector
Long Lines at DMVs: A Common Headache
Long lines at DMVs are a common headache in Miami-Dade County. Completing basic services like renewing your license can turn into an all-day ordeal, especially if you don’t have an appointment.
New Location and Expanded Hours
The recently elected Miami-Dade County Tax Collector Dariel Fernandez said his office has already added an extra location in downtown Miami where people can get or renew their driver’s license. Additionally, Fernandez’s office is working on increasing staff and expanding the hours of operation at every DMV location.
"We’re going to expand the hours of operation of every single office because I know a lot of people work in the afternoon or a lot of people work in the morning, so we wanted to accommodate each resident of Miami-Dade County," Fernandez said.
Challenges Ahead
Arguably the biggest challenge ahead for Fernandez is managing the local DMV offices, a task that used to be the responsibility of the state. Fernandez and his team are working on tackling the issue of lengthy wait times and improving customer service.
Technology to Combat Appointments in the Black Market
Fernandez’s office is also working on investing in technology to tackle the sale of appointments in the black market. "We’re going to stop that, that is one of the issues we have right now, we don’t have control so we wanted to first control this office, create and invest in technology so that way these people cannot do this any longer," Fernandez said.
Plan for the Future
It will take time to transition all Miami-Dade DMVs from the state over to the tax collector’s office. As that process continues, many hope to see an improvement in customer service among the DMV’s current employees. The best way to avoid potential hassles is to have an appointment before showing up at the DMV. You can get an appointment online at https://nqapflhsmv.nemoqappointment.com/.
Frequently Asked Questions
- What is being done to improve the DMV experience?
- The tax collector’s office is adding a new location and expanding hours of operation at every DMV location to reduce wait times.
- How can I avoid lengthy wait times at the DMV?
- You can make an appointment online at https://nqapflhsmv.nemoqappointment.com/ to ensure a more efficient experience.
- What is being done to combat the sale of appointments in the black market?
- The tax collector’s office is investing in technology to prevent the sale of appointments in the black market and ensure a fair and efficient experience for all customers.
