Residents Wake Up to Find Cars Gone, and a Surprise from Condo Management
Shock and Confusion
Residents at a condo in Sweetwater woke up to a surprise on April Fools’ Day, but it was no joke. Arely Correa and her mom, who live at the Soleil Lake Condominium, were left stunned when they found their cars missing.
The Unfortunate Experience
The two women had parked their cars, as they do every night, but when they woke up the next morning, they were gone, along with dozens of others. Desiree Vannucci, another resident, described the scene: "I came outside, and the vehicles were all gone. My neighbors were out here walking around, looking for their cars."
The Reason Behind the Towing
When the residents called the condo management, they learned that their cars had been towed. The company responsible for managing the building, Excel Management Associates (EMA), explained that the cars had been towed because the parking permits had expired.
The Unfair Treatment
However, the residents claim they never received a letter informing them of the change in parking permits, which was sent out in January. The letter stated that the condo "Association has decided to change the parking permits and issue new ones," giving residents until the end of February to make the change. Arely Correa expressed her frustration: "They don’t notify us, they change rules."
The Aftermath
The residents were left to deal with the hassle and expense of retrieving their cars. Arely Correa had to pay $165 to get her car back, and she’s not alone. Desiree Vannucci added, "It was, like, really hard. We lost, like, a full day of work." The management company has suspended towing, at least temporarily, but the residents are left to pick up the pieces.
A Call for Reimbursement
The residents are hoping to be reimbursed for the costs they incurred in retrieving their cars. The management company has yet to make a decision on this matter, but the residents are holding out hope.
Conclusion
The incident has left residents feeling frustrated and upset, and it’s a reminder of the importance of clear communication and transparency in condo management. While the suspension of towing is a step in the right direction, the residents are still waiting for a resolution to this unfortunate situation.
Frequently Asked Questions
Q: Why were the cars towed?
A: The cars were towed because the parking permits had expired, according to the condo management company.
Q: Did the residents receive notice of the change in parking permits?
A: No, the residents claim they never received a letter informing them of the change in parking permits, which was sent out in January.
Q: How much did the residents have to pay to retrieve their cars?
A: The cost varied, but Arely Correa had to pay $165 to get her car back.
Q: Has the management company suspended towing?
A: Yes, at least temporarily, according to the report.
