Friday, October 3, 2025

South Florida Woman Claims Home Repair Program Failed to Deliver

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State-funded Program Leaves Senior Home with Unfulfilled Promises

A state-funded program meant to help elderly individuals with home repairs was supposed to assist a South Florida woman in fixing her home. However, the program failed to deliver, leaving her home in disrepair.

Tiffany Brown, a caregiver for her disabled mother and aunt, decided to sign up for the Area Agency on Aging of Broward County’s home assistance program in 2022. The program is designed to provide financial assistance to low-income seniors and veterans for home repairs, including plumbing, painting, and termite damage.

After being approved for $12,000 in funding, Brown received a care plan outlining the needed repairs. The work began in January 2023, but it only lasted a few weeks. The team carrying out the repairs suddenly disappeared, leaving Brown and her family frustrated.

Despite the program’s claims that all work was completed, Brown claims that only a few projects were finished. The areas that were not completed include installing safety rails, fixing the air conditioning, and replacing the hot water heater. The problems faced by Brown’s family are now left unaddressed.

The program, which was part of a state-funded home re-modification program, aimed to assist 1,222 senior residents of Broward County. With a strict deadline of February 9, 2024, it was a challenge for Rebuilding Together, the organization responsible for carrying out the repairs, to complete the work in time.

"I was calling the agency to find out what was going on, and I did put in a complaint when he did not show up for several weeks," Brown said.

Rebuilding Together’s Executive Director, Robin Martin, acknowledged the difficulties faced by his team and apologized for the inconvenience. He explained that the $12,000 was needed for assessments, case management, and physical inspections, and that the remaining money was used for structural repairs.

"What we got their sink back working because it was broken underneath. We changed outlets for all the outlets that were bad. We spent over 55 hours with four of our guys in their home doing repairs," Martin said.

The Agency on Aging claims that the program was a success, but Brown and her family question the accuracy of this claim. "It’s very difficult, and it’s a huge letdown," Brown said.

Conclusion
The state-funded program aimed to assist senior citizens with much-needed home repairs. However, in this case, the program failed to deliver, leaving Brown and her family’s home in disrepair. While Rebuilding Together acknowledges the challenges faced, they are willing to return and complete the repairs once more funding becomes available.

Frequently Asked Questions

Q: What was the purpose of the state-funded program?
A: The program was designed to provide financial assistance to low-income seniors and veterans for home repairs, including plumbing, painting, and termite damage.

Q: Who was responsible for carrying out the repairs?
A: Rebuilding Together was the organization responsible for completing the home repairs.

Q: How much funding was allocated for the repairs?
A: $12,000 was allocated for the repairs.

Q: Why did the program fail to deliver?
A: The program faced challenges due to a tight deadline and limited resources, leaving some repairs incomplete.

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