Los Angeles Sheriff’s Department Temporarily Fixes Computer-Aided Dispatch System
Following a New Year’s Eve system crash, the Los Angeles Sheriff’s Department performed a temporary fix to its computer-aided dispatch system, known as CAD, on Friday, January 3.
Temporary Fix Implemented
Deputies can once again receive calls for service through their patrol car computers, according to a Friday statement from the department.
System Crash and Workaround
The department became aware of the problem after a number of deputies reported not being able to log onto their patrol car computers, which the CAD system operates on, at around 8 p.m. on Tuesday.
As a result, deputies had to resort to using their radios, phones, pens and notepads to manually track and respond to calls for service. The inoperable 38-year-old CAD system also meant deputies were unable to run license-plate numbers through their patrol car computers.
Long-Term Solution in Progress
“The department has long struggled with outdated technology, and since taking office, the sheriff has stressed the critical importance of upgrading and enhancing our internal systems,” the statement said.
“Creating a multi-year equipment-replacement plan ensures fiscal responsibility and long-term sustainability,” it said. “By planning for the replacement of outdated equipment in the department, we can manage costs, avoid unexpected expenses, and maintain efficient operations, all while prioritizing critical needs and preventing future budget strain.”
Funding Request and Testing
The department issued a funding request in June 2023 for a CAD replacement project.
Testing of a potential new system will begin next week in a few patrol stations, according to Friday’s statement.
Conclusion
The Los Angeles Sheriff’s Department has taken a temporary fix to its computer-aided dispatch system to ensure deputies can continue to respond to calls for service. A long-term solution is in progress, with testing of a new system set to begin next week.
FAQs
Q: What caused the system crash?
A: The cause of the system crash is not specified in the statement.
Q: How long has the CAD system been in use?
A: The CAD system has been in use for 38 years.
Q: When will the new system be fully implemented?
A: The timeline for the full implementation of the new system is not specified in the statement.
Q: What was the impact on deputies?
A: Deputies had to resort to using radios, phones, pens, and notepads to manually track and respond to calls for service, and were unable to run license-plate numbers through their patrol car computers.
