Tuesday, October 14, 2025

Avoiding Scammers During SoCalGas Restoration

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How to Avoid Scams as SoCalGas Restores Service to Evacuated Homes

While firefighters continue to work on containing the brush fires that have ripped through Los Angeles County, SoCalGas has begun to restore natural gas service in homes that were spared by the flames.

Restoration Efforts Underway

Slowly but surely, technicians are making the rounds in neighborhoods that survived the Palisades Fire and Eaton Fire. In an updated post on its website, the utility company said:

“Since last week, SoCalGas has been working around the clock in close coordination with first responders to assess the impacts of the fires on our infrastructure and to make conditions safe for residents, our employees and the public.”

Precautions to Take to Avoid Scams

As efforts to fully restore gas to impacted areas continue, homeowners should be on the lookout for potential scammers looking to take advantage.

Things to Keep in Mind to Avoid Scams

  • SoCalGas will notify customers when their area is eligible for service restoration.
  • The restoration process typically takes about an hour.
  • Verify that any technician who says they’re with SoCalGas has the proper credentials and identification with them.
  • Anyone who is unsure of a technician’s legitimacy can contact SoCalGas for verification.

Additional Resources

A base camp opened at the Santa Anita Mall to address any concerns or questions customers may have. The community information booth is open from 10 a.m. to 4 p.m. and located at Gate 8; its address is 400 S. Baldwin Ave. in Arcadia.

For More Information

For more information on the gas restoration effort, click here.

Conclusion

It’s essential for homeowners to be cautious and vigilant during this time, as scammers may try to take advantage of the situation. By being aware of the restoration process and the precautions to take, you can rest assured that your home is safe and secure.

Frequently Asked Questions

Q: How will I know when my area is eligible for service restoration?
A: SoCalGas will notify you directly when your area is eligible for service restoration.

Q: How long does the restoration process typically take?
A: The restoration process typically takes about an hour.

Q: What should I do if I’m unsure about a technician’s legitimacy?
A: You can contact SoCalGas for verification to ensure the technician is legitimate.

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