The City of Dallas will be performing system maintenance on Sunday, September 21, 2025, from 3 a.m. to 3 p.m. Customers will not be able to make online payments on DallasGo or telephone payments to Dallas Water Utilities (DWU) during this time. Please accept our apologies for the inconvenience. Visit bit.ly\/DWUPayStations<\/a> for a list of alternative DWU payment locations.<\/p>\n La Ciudad de Dallas estar\u00e1 realizando mantenimiento del sistema el domingo, 21 de septiembre de 2025, de 3 a.m. a 3 p.m. Los clientes no podr\u00e1n hacer pagos a Servicios de Agua de Dallas (DWU, en ingl\u00e9s) en l\u00ednea en DallasGo ni por tel\u00e9fono durante este tiempo. Por favor acepte nuestras disculpas por el inconveniente. Visite bit.ly\/DWUPayStations<\/a> para ver una lista de lugares de pago alternativos de DWU.<\/p>\n Dallas Water Utilities (DWU) customers will be unable to make online payments through DallasGo or by telephone during the scheduled maintenance period. This means that if you need to pay your water bill, you won’t be able to do so through the usual online or phone channels.<\/p>\n Don’t worry, there are still ways to pay your water bill during the maintenance period. You can visit bit.ly\/DWUPayStations<\/a> to find a list of alternative DWU payment locations. These locations will be available to accept your payment, so you can still pay your bill on time.<\/p>\n The City of Dallas needs to perform system maintenance to ensure that its online payment systems are running smoothly and securely. This maintenance is necessary to prevent any technical issues that could affect the payment process and to keep your personal and financial information safe.<\/p>\n During the maintenance period, you can expect the following:<\/p>\n In conclusion, the City of Dallas will be performing system maintenance on Sunday, September 21, 2025, from 3 a.m. to 3 p.m. This maintenance may cause some inconvenience, but it is necessary to ensure the smooth operation of online payment systems. We apologize for any inconvenience this may cause and appreciate your understanding. If you need to pay your water bill during this time, please visit bit.ly\/DWUPayStations<\/a> to find an alternative payment location.<\/p>\n A: The City of Dallas will be performing system maintenance from 3 a.m. to 3 p.m.<\/p>\n A: No, online payments through DallasGo will be unavailable during the maintenance period.<\/p>\nImportante Notificaci\u00f3n de Mantenimiento del Sistema<\/h2>\n
Affected Services<\/h3>\n
Alternative Payment Options<\/h4>\n
Why is this maintenance necessary?<\/h5>\n
What to Expect<\/h6>\n
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Conclusion<\/h1>\n
Frequently Asked Questions (FAQs)<\/h2>\n
Q: What is happening on Sunday, September 21, 2025?<\/h3>\n
Q: Will I be able to make online payments during the maintenance period?<\/h3>\n
Q: Can I still pay my water bill during the maintenance period?<\/h3>\n