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COMFORT — It began with a stranger asking “Do you need help?”
“Yes,” Paul Welch told the man in a pickup, “I desperately need some help.”
A day later, dozens of people pulled up outside the modest cabin where Welch and his partner lived overlooking the Guadalupe River until Texas’ July 4 floods.
The devastated property looked like a construction site Saturday after operators started clearing debris with mini-excavators and skid steers.
D-FW Weather Wise
An Army unit from Fort Hood scraped mud out of the cabin while other people tore down drywall. A Bible study group from San Antonio hand-washed tools from Welch’s barn. His niece carefully wiped old negatives, hoping to preserve some of the couple’s memories.
Related:Kerr County considered adding warning sirens years before flood. Why didn’t it happen?
Texans are leading flood recovery even as more flooding hits and the search for the missing continues. Mass cleanup across Kerr County — about 1½ hours northwest of San Antonio — came Saturday before heavy rain pelted the region again on Sunday.
For Welch and Elizabeth Hastings, the July 4 floods sent water to their ceiling, wiped out their recreational vehicle and ruined most of the items in their barn.
“Up until yesterday, it was pretty bleak,” he said.
Then, Welch said the man in the truck — Huntly Dantzler of Fredericksburg, 20 miles away — “he showed up.”
“I thought that is just too good to be true,” Welch said. ”We have hope now.”
Flood survivors Elizabeth Hastings (left) and Paul Welch (right) stood with volunteer Huntly Dantzler in Comfort on Saturday, July 12, 2025. (Gabriela Aoun Angueira/The Associated Press)(Gabriela Aoun Angueira / AP)
One ruined home
In many places, volunteer labor includes debris removal and remediation often done by hired contractors and out of reach for households lacking insurance. Many survivors said it was simply too expensive.
“It’s impossible here in the floodplain,” Welch said. “Paying $10,000 a year for flood insurance doesn’t make sense.”
Related:Texas’ ‘Flash Flood Alley’ is one of the most flood-prone areas in North America
The survivors who spoke with The Associated Press said they didn’t have insurance but had already applied for assistance from the Federal Emergency Management Agency. That money is rarely enough to cover all the costs of replacing, remediating and rebuilding and only 116 FEMA applications were approved as of Sunday.
Meeting postdisaster
Many of those working together didn’t know each other before the disaster — they’ve connected over social media, in public spaces or just by driving around looking for places to help.
“There’s thousands of volunteers out here, more than needed, honestly. It’s wild, and everyone is just lending a hand,” said Dave Isaacs, who came from San Antonio with his wife and daughter to help.
Three people arrived at Daniel Olivas’ home on Guadalupe Street in Kerrville last week with a skid steer and an excavator to clear debris. Water from the Guadalupe River overtook his house on July 4, leaving fish and crawdads floating in the bedrooms.
Homeowner Daniel Olivas (right) cleared debris from his home that was heavily damaged from flash floods along the Guadalupe River in Kerrville, Thursday, July 10, 2025. (Gerald Herbert/The Associated Press)(Gerald Herbert / AP)Related:Witty, athletic, smart, fearless. Dallas Catholic community honors sisters lost in flood
Soon after, “33 angels descended” onto the property, said Olivas, removing furniture, scrubbing floors and tearing out drywall.
“It’s just amazing because I didn’t ask for it,” said Olivas. “They just showed up.” Some even insisted on leaving him cash, stuffing it into his pocket when he resisted.
The help has come from businesses, too. The RV seller Camping World donated a preowned RV for Welch and Hastings to sleep in as long as they need. A plumbing company installed a new water treatment system for their neighbor for free.
“We’re all heartbroken, and everyone’s just pitching in,” said Monica Watson, a hospice worker helping Olivas’ neighbor, an older man who depended on a wheelchair. “He was just waiting for help,” she said.
She said she had no connection to her collaborators other than a shared desire to contribute.
“One guy just said ‘I’m Ben, I have a Bobcat [tractor],’ and that was it,’” she said.
A woman drove by asking if they needed another trailer to haul away trash, and returned with one minutes later.
Volunteering helps everyone
Volunteering can help people cope with trauma, said Adrienne Heinz, a clinical research psychologist at Stanford University and an expert in post-traumatic stress.
Related:Crisis counseling available for those affected by Texas flood. Here’s how to access it
A volunteer removes tree debris from a flood-damaged home on Guadalupe Street in Kerrville, Texas, on July 12, 2025. (AP Photo/Gabriela Aoun Angueira)(Gabriela Aoun Angueira / AP)
“When something awful happens, a powerful human response can occur called ‘purposing,’” said Heinz. “This is when we rise to meet moments of sorrow and adversity with action that is meaningful and values-aligned.”
Purposing “offers a buffer against hopelessness and despair and can set the stage for post-traumatic growth and transformational resilience,” said Heinz.
For those affected, seeing the care flow in from all over the world is also healing.
“I cannot express how much I appreciate everything that they have done for us,” said Colleen Lucas of Ingram, as staff with the international charity Operation Blessing helped her husband, Dave, repair one of their cars that had been submerged in water.
Colleen Lucas (center) and her husband, Dave (right), stood outside their flood-destroyed home in Ingram with Lucas’ son John Vinyard on Friday, July 11, 2025. (Gabriela Aoun Angueira/The Associated Press)(Gabriela Aoun Angueira / AP)
The staff members from Mexico, Honduras and Chile, along with 42 members of Oak Hills Church in San Antonio, hauled out Lucas’ destroyed belongings and packed and stored their salvageable items. She is unsure whether her home will need to be demolished, or how and when they will rebuild.
But she’s already thinking about how to pay forward the help they got.
“We lost a lot but we’re going to be donating when we’re up and going,” she said.
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COMFORT — It began with a stranger asking “Do you need help?”
“Yes,” Paul Welch told the man in a pickup, “I desperately need some help.”
A day later, dozens of people pulled up outside the modest cabin where Welch and his partner lived overlooking the Guadalupe River until Texas’ July 4 floods.
The devastated property looked like a construction site Saturday after operators started clearing debris with mini-excavators and skid steers.
D-FW Weather Wise
An Army unit from Fort Hood scraped mud out of the cabin while other people tore down drywall. A Bible study group from San Antonio hand-washed tools from Welch’s barn. His niece carefully wiped old negatives, hoping to preserve some of the couple’s memories.
Related:Kerr County considered adding warning sirens years before flood. Why didn’t it happen?
Texans are leading flood recovery even as more flooding hits and the search for the missing continues. Mass cleanup across Kerr County — about 1½ hours northwest of San Antonio — came Saturday before heavy rain pelted the region again on Sunday.
For Welch and Elizabeth Hastings, the July 4 floods sent water to their ceiling, wiped out their recreational vehicle and ruined most of the items in their barn.
“Up until yesterday, it was pretty bleak,” he said.
Then, Welch said the man in the truck — Huntly Dantzler of Fredericksburg, 20 miles away — “he showed up.”
“I thought that is just too good to be true,” Welch said. ”We have hope now.”
Flood survivors Elizabeth Hastings (left) and Paul Welch (right) stood with volunteer Huntly Dantzler in Comfort on Saturday, July 12, 2025. (Gabriela Aoun Angueira/The Associated Press)(Gabriela Aoun Angueira / AP)
One ruined home
In many places, volunteer labor includes debris removal and remediation often done by hired contractors and out of reach for households lacking insurance. Many survivors said it was simply too expensive.
“It’s impossible here in the floodplain,” Welch said. “Paying $10,000 a year for flood insurance doesn’t make sense.”
Related:Texas’ ‘Flash Flood Alley’ is one of the most flood-prone areas in North America
The survivors who spoke with The Associated Press said they didn’t have insurance but had already applied for assistance from the Federal Emergency Management Agency. That money is rarely enough to cover all the costs of replacing, remediating and rebuilding and only 116 FEMA applications were approved as of Sunday.
Meeting postdisaster
Many of those working together didn’t know each other before the disaster — they’ve connected over social media, in public spaces or just by driving around looking for places to help.
“There’s thousands of volunteers out here, more than needed, honestly. It’s wild, and everyone is just lending a hand,” said Dave Isaacs, who came from San Antonio with his wife and daughter to help.
Three people arrived at Daniel Olivas’ home on Guadalupe Street in Kerrville last week with a skid steer and an excavator to clear debris. Water from the Guadalupe River overtook his house on July 4, leaving fish and crawdads floating in the bedrooms.
Homeowner Daniel Olivas (right) cleared debris from his home that was heavily damaged from flash floods along the Guadalupe River in Kerrville, Thursday, July 10, 2025. (Gerald Herbert/The Associated Press)(Gerald Herbert / AP)Related:Witty, athletic, smart, fearless. Dallas Catholic community honors sisters lost in flood
Soon after, “33 angels descended” onto the property, said Olivas, removing furniture, scrubbing floors and tearing out drywall.
“It’s just amazing because I didn’t ask for it,” said Olivas. “They just showed up.” Some even insisted on leaving him cash, stuffing it into his pocket when he resisted.
The help has come from businesses, too. The RV seller Camping World donated a preowned RV for Welch and Hastings to sleep in as long as they need. A plumbing company installed a new water treatment system for their neighbor for free.
“We’re all heartbroken, and everyone’s just pitching in,” said Monica Watson, a hospice worker helping Olivas’ neighbor, an older man who depended on a wheelchair. “He was just waiting for help,” she said.
She said she had no connection to her collaborators other than a shared desire to contribute.
“One guy just said ‘I’m Ben, I have a Bobcat [tractor],’ and that was it,’” she said.
A woman drove by asking if they needed another trailer to haul away trash, and returned with one minutes later.
Volunteering helps everyone
Volunteering can help people cope with trauma, said Adrienne Heinz, a clinical research psychologist at Stanford University and an expert in post-traumatic stress.
Related:Crisis counseling available for those affected by Texas flood. Here’s how to access itA volunteer removes tree debris from a flood-damaged home on Guadalupe Street in Kerrville, Texas, on July 12, 2025. (AP Photo/Gabriela Aoun Angueira)(Gabriela Aoun Angueira / AP)
“When something awful happens, a powerful human response can occur called ‘purposing,’” said Heinz. “This is when we rise to meet moments of sorrow and adversity with action that is meaningful and values-aligned.”
Purposing “offers a buffer against hopelessness and despair and can set the stage for post-traumatic growth and transformational resilience,” said Heinz.
For those affected, seeing the care flow in from all over the world is also healing.
“I cannot express how much I appreciate everything that they have done for us,” said Colleen Lucas of Ingram, as staff with the international charity Operation Blessing helped her husband, Dave, repair one of their cars that had been submerged in water.
Colleen Lucas (center) and her husband, Dave (right), stood outside their flood-destroyed home in Ingram with Lucas’ son John Vinyard on Friday, July 11, 2025. (Gabriela Aoun Angueira/The Associated Press)(Gabriela Aoun Angueira / AP)
The staff members from Mexico, Honduras and Chile, along with 42 members of Oak Hills Church in San Antonio, hauled out Lucas’ destroyed belongings and packed and stored their salvageable items. She is unsure whether her home will need to be demolished, or how and when they will rebuild.
But she’s already thinking about how to pay forward the help they got.
“We lost a lot but we’re going to be donating when we’re up and going,” she said.
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