National Customer Service Week
(October 6, 2025) The City of Dallas celebrates National Customer Service Week! Each year, the first full week of October marks National Customer Service Week, an international celebration that recognizes the vital role of customer service and the people who deliver it every day. Established by the U.S. Congress in 1992, this week highlights the dedication of those who ensure positive and meaningful interactions with the public.
Celebrating Customer Service at the City of Dallas
At the City of Dallas, this week’s theme is, Recognition: You Make the Mission Possible. We’re proud to honor our employees who exemplify outstanding customer service—both to our residents and to one another. Their commitment helps strengthen our community and improve the quality of life for everyone who calls Dallas home.
Improving Workplace Culture
This year, we celebrate the efforts of our team in customer service. We always look towards innovating areas to improve workplace culture. That mission is to improve recognition culture, continue efforts of enhancing the work environment, and always strive for excellence in the customer experience at the City of Dallas.
The Importance of Customer Service
Customer service is a vital part of any organization, and at the City of Dallas, we recognize the importance of providing excellent service to our residents and visitors. Our employees are committed to delivering high-quality service, and we are proud to recognize their efforts during National Customer Service Week.

How You Can Get Involved
During National Customer Service Week, we encourage our residents and visitors to recognize the excellent service provided by our employees. You can show your appreciation by thanking our employees for their hard work and dedication. We also invite you to share your positive experiences with our customer service team on social media using a designated hashtag.
Conclusion
In conclusion, National Customer Service Week is a time to recognize the importance of customer service and the people who deliver it every day. At the City of Dallas, we are proud to honor our employees who exemplify outstanding customer service and strive to provide excellent service to our residents and visitors. We hope you will join us in celebrating National Customer Service Week and recognizing the vital role of customer service in our community.
FAQs
Q: What is National Customer Service Week?
A: National Customer Service Week is an international celebration that recognizes the vital role of customer service and the people who deliver it every day.
Q: When is National Customer Service Week?
A: National Customer Service Week is celebrated during the first full week of October every year.
Q: How can I get involved in National Customer Service Week?
A: You can show your appreciation by thanking our employees for their hard work and dedication, and share your positive experiences with our customer service team on social media using a designated hashtag.
Q: What is the theme of National Customer Service Week at the City of Dallas?
A: The theme of National Customer Service Week at the City of Dallas is Recognition: You Make the Mission Possible.

