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City of Dallas Warns Residents About Parking Ticket Scam

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New Scam Alert: Fraudulent Parking Fine Text Messages

(September 24, 2025) The City of Dallas is warning residents about a new scam targeting parking customers across the country. Fraudulent text messages claiming unpaid parking fines have been circulating, using local phone numbers to appear legitimate. Residents are advised not to click any links or provide personal information.

How to Identify the Scam

The scam involves receiving a text message claiming that you owe a parking fine. The message may appear to be from a legitimate source, but it is actually a phishing attempt to obtain your personal and payment information. The scammers use local phone numbers to make the message seem more authentic.

What to Do If You Receive a Suspicious Text Message

If someone receives a text message claiming you owe a parking fine:

  • Do not click any links in the text message.
  • Do not share any personal or payment information.
  • Verify the fine through our official website or contact our parking office directly at 214-948-5346 or [email protected].

Verifying Parking Fines

For official information about parking fines, visit https://dallascityhall.com/departments/transportation/Pages/parking-tickets.aspx or contact Parking Enforcement and Management at 214-948-5346 or [email protected]. This will ensure that you are dealing with a legitimate source and not falling victim to a scam.

Protecting Yourself from Scams

To avoid falling victim to this scam, it is essential to be cautious when receiving text messages or emails claiming that you owe a parking fine. Never click on links or provide personal information without verifying the authenticity of the message. Remember, legitimate organizations will never ask for sensitive information via text message or email.

Conclusion

In conclusion, the City of Dallas is warning residents about a new scam targeting parking customers. The scam involves fraudulent text messages claiming unpaid parking fines, and residents are advised to be cautious and not provide personal information. By verifying the fine through official channels and being aware of the scam, residents can protect themselves from falling victim to this phishing attempt.

Frequently Asked Questions

Q: What should I do if I receive a text message claiming I owe a parking fine?

A: Do not click any links or provide personal information. Instead, verify the fine through our official website or contact our parking office directly.

Q: How can I verify a parking fine?

A: You can verify a parking fine by visiting our official website or contacting our parking office directly at 214-948-5346 or [email protected].

Q: What should I do if I have already provided personal information in response to a suspicious text message?

A: If you have already provided personal information, contact our parking office immediately and report the incident. We will assist you in taking steps to protect your information and prevent further unauthorized use.

Q: How can I report a suspicious text message?

A: You can report a suspicious text message to our parking office by contacting us at 214-948-5346 or [email protected]. We will investigate the matter and take necessary actions to prevent further scams.

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