The Human Touch in Medicine: A Lesson from Diabetes Diagnosis
I’ve been going through a medical crisis, and it’s forced me to think about the importance of human touch in medicine. The past month, I’ve lost 10 pounds without trying, and I’ve been experiencing unquenchable thirst at night, with a dry, sticky mouth. My eyes have been dry, and I’ve been gulpedowning water glasses, only to fall back to bed.
The Unattended Waiting Room
In September, I went to Quest Diagnostics, the McDonald’s of blood testing, and was struck by the unattended waiting room. People were lining up in front of computer terminals, entering their information, and sitting down without the assistance of a trained healthcare professional. It’s a model that seems to be gaining popularity, especially with the rise of remote medical exams and technology.
The Comfort of Human Connection
However, when I visited my doctor’s office, I was grateful for the human touch. The doctor I’ve been seeing for 20 years was able to provide a comforting and reassuring presence, which made a significant difference in my experience. The doctor’s office was a welcoming space, and I felt at ease discussing my diagnosis with a trained professional.
The Importance of Human Touch in Healthcare
As I received my test results via email, I was struck by the harsh reality of my diagnosis: my blood sugar levels were triple what they should be. The numbers were stark and intimidating, and I appreciated my doctor’s guidance on how to move forward. But it was Rick, my friend, who really made me feel understood and comforted when we met for lunch. His empathetic nod and hand squeeze were a powerful reminder of the importance of human connection in healthcare.
Conclusion
Diabetes diagnosis has taught me that, no matter how advanced technology becomes, there is still a vital need for human touch in healthcare. While machines and computers can process information quickly and efficiently, they cannot replace the empathy, understanding, and reassurance that a trained healthcare professional can provide. As I begin my journey with this new diagnosis, I am grateful for the human connections I’ve experienced so far and look forward to embracing a healthier, more balanced lifestyle.
FAQs
- What are your thoughts on the importance of human touch in healthcare?
- Do you think technology has a place in healthcare, or do you prefer traditional, in-person consultations?
- How do you think healthcare providers can balance the need for efficiency with the importance of human connection?
