Saturday, October 4, 2025

Got a confusing hospital bill? We want to hear from you

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Introduction to Hospital Billing

Prices for common surgical procedures or diagnostic tests can vary widely depending on your health insurance plan and which Chicago-area hospital you visit. For example, prices at one suburban hospital for a cesarean section ranged from $16,000 to $27,000. And sometimes the hospital’s listed cash price for a procedure or test is lower than the price it bills your insurance.

Understanding Hospital Pricing

These are some of the early findings of a Chicago Sun-Times project, in partnership with the Mansueto Institute for Urban Innovation at the University of Chicago, to shed light on hospital pricing and insurance discounts. The project aims to provide transparency into the often-confusing world of hospital billing, where prices can fluctuate significantly based on the hospital and the patient’s insurance plan.

Variations in Pricing

The variations in pricing can be significant, even for the same procedure at the same hospital. This discrepancy can lead to confusion and financial strain for patients who are already dealing with the stress of a medical procedure. By examining the pricing structures of different hospitals, the project hopes to uncover patterns and trends that can help explain these variations.

Sharing Your Experience

Now, we want to hear from you if you recently had a medical procedure or test at a Chicago-area hospital. Did the hospital charges seem high that were billed to your insurance? Was the billing process confusing? We want to see how your experience with navigating hospital care compares with what we’re seeing. Share your experience by emailing consumer investigations reporter Stephanie Zimmermann at szimmermann@suntimes.com.

Conclusion

The goal of this project is to provide a clearer understanding of hospital pricing and to help patients navigate the complex world of medical billing. By sharing your experiences and insights, you can help contribute to a more transparent and patient-friendly healthcare system. Your input will be invaluable in shedding light on the practices of Chicago-area hospitals and potentially leading to changes that benefit patients.

FAQs

What is the purpose of this project?

The purpose of this project is to investigate hospital pricing and insurance discounts in the Chicago area, with the goal of providing transparency and helping patients navigate the complex world of medical billing.

How can I share my experience?

You can share your experience by emailing consumer investigations reporter Stephanie Zimmermann at szimmermann@suntimes.com.

What kind of information are you looking for?

We are looking for information about your recent medical procedures or tests at Chicago-area hospitals, including any confusion or issues you experienced with the billing process.

How will my input be used?

Your input will be used to help shed light on hospital pricing practices and to contribute to a more transparent and patient-friendly healthcare system.

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